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Fresh Flora Skincare Store Privacy Policy

Thank you for choosing to be a part of our community at the freshflora.store. We are committed to protecting your personal information and your right to privacy. 

When you visit our site, freshflora.store, and use our services, you trust us with your personal information. We take your privacy very seriously. In this privacy notice, we describe our privacy policy. We seek to explain to you in the most straightforward way possible what information we collect, how we use it, and what rights you have about it. We hope you take some time to read it carefully, as it is essential. If there are any terms in this Privacy Policy that you disagree with, please discontinue using freshflora.store and its services.

This Privacy Policy applies to all information collected through our site and/or any related services, sales, marketing, or events. Please read this Privacy Policy carefully, as it will help you make informed decisions about sharing your personal information with us.


  • WHAT INFORMATION DO WE COLLECT?


Personal Information You Disclose To Us

In Short, We collect the personal information you provide, such as name, address, contact information, passwords and security data, and payment information.

We collect personal information that you voluntarily provide to us when registering interest in obtaining information about us, Fresh Flora, or our products and services, participating in activities on freshflora.store (such as posting messages in our online forums or entering giveaways), or otherwise contacting us.

The personal information we collect depends on the context of your interactions with freshflora.store, your choices, and the products and features you use. The personal information we collect can include the following:

Name and Contact Data. We collect your first and last name, email address, postal address, phone number, and other similar contact data.

Credentials. We collect passwords, password hints, and similar security information for authentication and account access.

Payment Data. We collect data necessary to process your payment if you make purchases, such as your payment instrument number (such as a credit card number) and the security code associated with your payment instrument. Our payment processor stores all payment data, and you should review its privacy policies and contact the payment processor directly to answer your questions.

Social Media Login Data. We allow you to register using social media account details, like your Facebook or other social media account. If you register this way, we will collect the information described in the section “How Do We Handle Your Social Logins” below.

All personal information you provide must be true, complete, and accurate, and you must notify us of any changes to such personal information.

Information Automatically Collected

In Short, some information—such as IP address and/or browser and device characteristics—is collected automatically when you visit freshflora.store.

We automatically collect certain information when you visit, use, or navigate freshflora.store. This information does not reveal your specific identity (like your name or contact information). Still, it may include device and usage information, such as your IP address, browser, device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our site, and other technical information. This information is primarily needed to maintain the security and operation of freshflora.store and for our internal analytics and reporting purposes.

Like many businesses, we also collect information through cookies and similar technologies.

Information Collected From Other Sources

In Short, We may collect limited data from public databases, marketing partners, and other outside sources.

We may obtain information about you from other sources, such as public databases, joint marketing partners, and third parties. Examples of the information we receive from other sources include social media profile information, marketing leads and search results, and links, including paid listings (such as sponsored links).


  • HOW DO WE USE YOUR INFORMATION?


In Short, We process your information for purposes based on legitimate business interests, the fulfillment of our contract with you, compliance with legal obligations, and/or your Consent.

We use personal information collected via our site, freshflora.store, for various business purposes, as described below.

We process your personal information for these purposes in reliance on our legitimate business interests (“Business Purposes”), to enter into or perform a contract with you (“Contractual”), with your Consent (“Consent”), and/or compliance with our legal obligations (“Regal Reasons”). We indicate the specific processing grounds we rely on next to each purpose listed below.

We Use The Information We Collect Or Receive:

  1. To facilitate account creation and logon process with your Consent. Suppose you link your account with us to a third-party account (such as your Google or Facebook account). In that case, we will use the information you allowed us to collect from those third parties to facilitate the account creation and login process. See the section below, “How Do We Handle Your Social Logins,” for further information.
  2. To send you marketing and promotional communications for Business Purposes. We and/or our third-party marketing partners may use the personal information you send us for our marketing purposes if this is by your marketing preferences. You can opt out of our marketing emails anytime (see the “What Are Your Privacy Rights” below).
  3. Send administrative information to you for Business Purposes and/or Legal Reasons. We may use your personal information to send you the product, service, and new feature information and/or information about changes to our terms, conditions, and policies.
  4. Fulfill and manage your orders for Contractual reasons. We may use your information to fulfill and manage your orders, payments, returns, and exchanges made through freshflora.store.
  5. To post testimonials with your Consent. We post testimonials on our site that may contain personal information. 
  6. Deliver targeted advertising to you for our Business Purposes. We may use your information to develop and display content and advertising (and work with third parties who do so) tailored to your interests and/or location and to measure its effectiveness.
  7. Request Feedback for our Business Purposes. We may use your information to request feedback and contact you about using freshflora.store.
  8. To protect our Sites for Business Purposes and/or for Legal Reasons, we may use your information as part of our efforts to keep them safe and secure (for example, for fraud monitoring and prevention).
  9. To enforce our terms, conditions, and policies for Business Purposes and/or Legal Reasons.
  10. To respond to legal requests and prevent harm for Legal Reasons. If we receive a subpoena or other lawful request, we may need to inspect the data we hold to determine how to respond.
  11. For other Business Purposes. We may use your information for other Business Purposes, such as data analysis, identifying usage trends, determining the effectiveness of our promotional campaigns, and evaluating and improving freshflora.store and/or our products, services, and marketing, and your experience.


  • WILL YOUR INFORMATION BE SHARED WITH ANYONE?


In short, We only share information with your consent to comply with laws, protect your rights, or fulfill business obligations.

We only share and disclose your information in the following situations:

  • Compliance with Laws. We may disclose your information where we are legally required to do so to comply with applicable law, governmental requests, a judicial proceeding, court order, or legal processes, such as in response to a court order or a subpoena (including in response to public authorities to meet national security or law enforcement requirements).
  • Vital Interests and Legal Rights. We may disclose your information where we believe it is necessary to investigate, prevent, or take action regarding potential violations of our policies, suspected fraud, situations involving potential threats to the safety of any person and illegal activities, or as evidence in litigation in which we are involved.
  • Vendors, Consultants, and Other Third-Party Service Providers. We may share your data with third-party vendors, service providers, contractors, or agents who perform services for us or on our behalf and require access to such information to do that work. Examples include payment processing, data analysis, email delivery, hosting services, customer service, and marketing efforts. We may allow selected third parties to use tracking technology on lasallebtoanique.com, enabling them to collect data about how you interact over time. This information may be used to, among other things, analyze and track data, determine the popularity of certain content, and better understand online activity. Unless described in this Policy, we do not share, sell, rent, or trade your information with third parties for promotional purposes.
  • Business Transfers. We may share or transfer your information in connection with or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
  • We may share your information with our affiliates, in which case we will require them to honor this privacy policy. Affiliates include our parent company and any subsidiaries, joint venture partners, or other companies that we control or are under common control with.
  • Business Partners. We may share your information with our business partners to offer certain products, services, or promotions.
  • With your Consent. We may disclose your personal information for any other purpose with your Consent.
  • Other Users. When you share personal information (for example, by posting comments, contributions, or other content to freshflora.store) or otherwise interact with public areas of freshflora.store, such personal information may be viewed by all users and may be publicly distributed outside the freshflora.store in perpetuity. If you interact with other users of our site and register through a social network (such as Facebook), your contacts on the social network will see your name, profile photo, and descriptions of your activity. Similarly, other users can view your activity reports and communicate with you within freshflora.store, and view your profile.


  • DO WE USE COOKIES AND OTHER TRACKING TECHNOLOGIES?


In Short, We may use cookies and other tracking technologies to collect and store your information.

We may use cookies and similar tracking technologies (web beacons and pixels) to access or store information. We use the following types of cookies:

  • Necessary cookies are required for the essential operation of our websites, such as to authenticate users and prevent fraudulent use.
  • Analytical cookies allow us to recognize and count the number of visitors and see how visitors move around our website when using it. This helps us improve how our website works, for example, by ensuring that users find what they are looking for easily.
  • Functionality cookies are used to recognize you when you return to our website. This lets us personalize our content for you, greet you by name, and remember your preferences.
  • Targeting cookies record your visit to our website, the pages you visit, and the links you follow. We use this information to make our website more relevant to your interests.

Most Web browsers are set to accept cookies by default. If you prefer, you can usually set your browser to remove and reject cookies. If you choose to decline cookies, you may not be able to fully experience the interactive features of freshflora.store.


  • DO WE USE GOOGLE MAPS?


In Short, Yes, we use Google Maps to provide better service.

freshflora.store uses Google Maps APIs. You may find and read the Google Maps API Terms of Service to better understand Google’s Privacy Policy.

By using our Maps API Implementation, you agree to be bound by Google’s Terms of Service. By using our implementation of the Google Maps APIs, you agree to allow us to access information about you, including personally identifiable information (such as usernames) and non-personally identifiable information (such as location).

For a complete list of what we use the information for, please see the previous section titled “How Do We Use Your Information?” and “Will Your Information Be Shared With Anyone?” You agree to allow us to obtain or cache your location. You may revoke your consent anytime. We use information about location in conjunction with data from other data providers.

The Maps APIs we use to store and access cookies and other information on your devices.


  • HOW DO WE HANDLE YOUR SOCIAL LOGINS?


In Short, If you choose to register or log in to our websites using a social media account, we may have access to certain information about you.

freshflora.store allows you to register and log in using your third-party social media account details (Facebook or other logins). When you choose to do this, we will receive certain profile information about you from your social media provider. The profile information we receive may vary depending on the social media provider but will often include your name, email address, friends list, profile picture, and other information you choose to make public.

We will use the information we receive only for the purposes described in this privacy policy or otherwise made to you on freshflora.store. Please note that we do not control and are not responsible for other uses of your personal information by your third-party social media provider. We recommend that you review their privacy policy to understand how they collect, use, and share your personal information and how you can set your privacy preferences on their sites and apps.


  • IS YOUR INFORMATION TRANSFERRED INTERNATIONALLY?


In Short, We may transfer, store, and process your information in countries other than yours.

Our services are located in the USA. If you access us from outside, please be aware that your information may be transferred to, stored, and processed by us in our facilities and by third parties with whom we may share your personal data (see “Will Your Information Be Shared With Anyone?” above) in and other countries.

If you are a resident of the European Economic Area, then these countries may not have data protection or other laws as comprehensive as those in your country. We will, however, take all necessary measures to protect your personal information by the privacy policy and applicable law.


  • HOW LONG DO WE KEEP YOUR INFORMATION?


In Short, We keep your information for as long as necessary to fulfill purposes outlined in this privacy policy unless otherwise required by law.

We will only keep your personal information for as long as it is necessary for the purposes set out in this privacy policy unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements).

When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize it. If this is not possible (for example, because your personal data has been stored in backup archives), we will securely store your personal information and isolate it from any further processing until deletion is possible.


  • HOW DO WE KEEP YOUR INFORMATION SAFE?


In Short, We aim to protect your personal information through a system of organizational and technical security measures.

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the Internet is 100% secure. Although we will do our best to protect your personal information, the transmission of personal information to and from our site is at your own risk. You should only access the services within a secure environment.


  • DO WE COLLECT INFORMATION FROM MINORS?


In Short, We do not knowingly collect data from or market to children under 18.

We do not knowingly solicit data from or market to children under 18. By using freshflora.store, you represent that you are at least 18 or that you are the parent or guardian of such a minor and Consent to such minor dependent’s use of freshflora.store. If we learn that personal information from users less than 18 years of age has been collected, we will deactivate the account and take reasonable measures to delete such data from our records promptly. If you become aware of any data we have collected from children under the age of 18, please get in touch with us.


  • WHAT ARE YOUR PRIVACY RIGHTS?


In Short, In some regions, such as the European Economic Area, you have rights that allow you greater access to and control over your personal information. You may review, change, or terminate your account at any time.

In some regions (like the European Economic Area), you have certain rights under applicable data protection laws. These may include the right (i) to request access and obtain a copy of your personal information, (ii) to request rectification or erasure, (iii) to restrict the processing of your personal information, and (iv), if applicable, to data portability. In certain circumstances, you may also have the right to object to processing your personal information. To make such a request, please use the contact details provided below. We will consider and act upon a request by applicable data protection laws.

If we rely on your Consent to process your personal information, you have the right to withdraw your consent at any time. Please note, however, that this will not affect the lawfulness of the processing before its withdrawal.

Account Information

If you would at any time like to review or change the information in your account or terminate your account, you can:

Upon your request to terminate your account, we will deactivate or delete it and the information in it from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with investigations, enforce our Terms and Conditions, and/or comply with legal requirements.

Opting out of email marketing.

We respect your privacy and allow you to opt out of receiving announcements about certain information.

You can unsubscribe from our marketing email list anytime by clicking on the unsubscribe link in our emails or contacting us using the details provided below. You will then be removed from the marketing email list – however, we will still need to send you service-related emails necessary for the administration and use of your account.


  • DO CALIFORNIA RESIDENTS HAVE SPECIFIC PRIVACY RIGHTS?


In Short, Yes, if you are a resident of California, you are granted specific rights regarding access to your personal information.

California Civil Code Section 1798.83, also known as the “Shine The Light” law, permits our users who are California residents to request and obtain from us, once a year and free of charge, information about categories of personal information (if any) we disclosed to third parties for direct marketing purposes and the names and addresses of all third parties with which we shared personal information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing using the contact information provided below.

If you are under 18 years of age, reside in California, and have a registered account with freshflora.store, you have the right to request the removal of unwanted data that you publicly post on freshflora.store. To request the removal of such data, please contact us using the contact information provided below. Include the email address associated with your account and a statement that you reside in California. We will ensure the data is not publicly displayed on freshflora.store, but please be aware that the data may not be completely or comprehensively removed from our systems.


  • DO WE MAKE UPDATES TO THIS POLICY?


In Short, Yes, we will update this Policy to comply with relevant laws.

We may update this privacy policy from time to time. The updated version will be indicated by the revised date and will be effective as soon as it is accessible. If we make material changes to this privacy policy, we may notify you by prominently posting a notice or directly sending you a notification. We encourage you to review this privacy policy frequently to stay informed about how we protect your information.


HOW CAN YOU CONTACT US ABOUT THIS POLICY?


If you have any questions or comments about this Policy, you may email us at 

or by post to:

Fresh Flora Store

1233 Ball Park Road

Jeffersonville, GA, 31044


Effective as of June 1, 2025

Copyright © 2025 Fresh Flora Store - All Rights Reserved.

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