Frequently Asked Questions

 A gentle routine includes a mild cleanser, hydrating toner, soothing essence, and fragrance-free moisturizer. For day, finish with SPF 30+ sunscreen.
➡ Try Marine Balance Facial Wash and Grape Balance Toner from our Face Care Collection 

 Yes, many botanicals calm, hydrate, and strengthen skin. Fresh Flora carefully selects gentle botanicals like aloe, green tea, and muscadine.
➡ Discover our Vine Vitality Essence, rich in farm-grown botanicals. 

 We blend homegrown botanicals with proven actives to support hydration, pH balance, and barrier repair, avoiding harsh irritants.
➡ See our full Sensitive Skin Care Collection you with the return process.

 Cleanser → Essence / Toner →Moisturizer. In the morning, finish with SPF; at night, use a cream or oil.
➡ Try pairing Vine Vitality Essence with Renewal Glow Face Cream 

 Muscadine vinegar balances pH, refines pores, and improves skin texture. In our toner, it’s used at a skin-safe level.
➡ Explore Grape Balance Toner 

Yes. Ingredients like oat protein, allantoin, and green tea extract help soothe and reduce visible redness.
➡ Our Renewal Glow Face Cream is formulated for calming hydration.

 Most of our face care is fragrance-free or lightly scented with skin-friendly ingredients.

 ➡ Check each product page, such as Marine Balance Facial Wash

 Yes, we are 100% cruelty-free and use plant-based or lab-created alternatives instead of animal-derived ingredients.
➡ Browse our Face Care Collection 

 Hydration is usually noticeable in one week; tone and texture improvements appear in 4 weeks.
➡ Start with Vine Vitality Essence for quick hydration. 

 Our toner and cleanser help balance oil and reduce shine without stripping skin.
➡ Try Grape Balance Toner and Marine Balance Facial Wash 

 Look for deeply hydrating formulas, such as our essence, cream, and oil.
➡ Pair Vine Vitality Essence with Rose Glow Moisturizing Oil 

Yes. Our lightweight, balancing formulas support hydration while avoiding pore-clogging oils.
➡ Grape Balance Toner and Marine Balance Facial Wash are great choices.

 Yes, but only gentle, safe ones that protect formulas from bacteria and mold. This ensures stability and safety.
➡ Check details on each product page in our Face Care Collection 

Yes. Our products are designed to fit into most routines. Use our gentle formulas to complement your existing regimen.
➡ Try layering Vine Vitality Essence between your favorite serum and moisturizer. 

 Fresh Flora products are available exclusively through our online store. Orders ship across the United States.
➡ Shop the full Fresh Flora Collection 

 Most Fresh Flora products are safe for use during pregnancy, since they are gentle, botanical-based, and free of harsh actives. However, every pregnancy is unique. We recommend carefully checking ingredient lists and consulting with your healthcare provider before starting any new skincare regimen.
➡ Explore our Sensitive Skin Care Collection for pregnancy-friendly options. 

 All sales are final, as our products are crafted in small batches to ensure freshness and quality. We encourage you to review product descriptions carefully before making a purchase. If you have questions before ordering, please reach out to us through our Contact page.